Every CPA and accounting firm reaches the point where the fee no longer matches the work. Software subscriptions climb, staff pay climbs, and the returns and books you handle keep getting more complex. Raising your prices is normal and healthy. Announcing the raise badly is what costs you clients.
This article gives you copy-and-paste price increase announcement templates built for accounting firms, sorted by the situation you are actually in: a routine annual adjustment, a scope change, a long-time client who has not seen a rate move in years, and a cost-driven jump you need to pass through fast. Each template includes a note on when to send it. All of them stay inside the promotion and confidentiality rules that apply to licensed CPAs. This is general marketing guidance, not legal advice.
What a good price increase announcement actually does
A strong announcement does four things and skips everything else. It states the new fee and the exact effective date. It ties the change to value or to real cost, not to an apology. It reassures the client that the service they rely on is not shrinking. And it makes the next step easy, whether that is signing a new engagement letter or booking a short call.
The tone matters more than the number. Clients rarely leave over a fair increase. They leave when the message feels vague, defensive, or buried in jargon. Write like an operator who knows the work is worth it, because you do.
Timing decides how the message lands. Send it before an invoice, not with one. A price change stapled to a bill reads as a surprise charge, while the same change sent weeks earlier reads as a courtesy. Pick a single effective date, hold it across the client group, and put it in the first two lines of every message so no one has to search for it.
Four rules every accounting firm announcement should follow
- Give real notice. Sixty to ninety days for routine changes, and more for your longest-tenured clients.
- Lead with the number and the date. Do not make the client hunt for either.
- Give a brief reason, not a long justification. One or two sentences. Over-explaining invites negotiation.
- Segment your list. A first-year client and a fifteen-year client should not get the same email.
Price increase templates for accounting firms
Match the scenario to the notice window and channel before you pick the wording. This table sets the expectation for each situation.
| Scenario | Recommended notice | Best channel | Tone |
|---|---|---|---|
| Routine annual adjustment | 60 to 90 days | Matter-of-fact | |
| Added scope of work | At the scope change | Email plus revised engagement letter | Collaborative |
| Long-time client | 90 days | Personal email or call | Warm and appreciative |
| Move to a fixed monthly fee | At renewal or year-end | Email plus engagement letter | Confident and value-led |
| Cost-driven pass-through | 30 days minimum | Direct and transparent |
Replace every bracketed field before you send. Keep your firm voice, but do not weaken the number or the date.
Template 1: Routine annual adjustment
Subject: A note on your [year] fees
Hi [first name],
I want to give you early notice that our fee for [service] will adjust on [effective date]. Your new rate will be [amount or percentage].
This is our first adjustment since [year], and it reflects rising costs and the added time current filing requirements take. Everything you rely on stays the same, and I am happy to walk you through it on a quick call.
Thank you for your continued trust.
[Your name]
When to send: 60 to 90 days before you issue the next engagement letter or before tax season starts, so clients see the change well ahead of their next invoice.
Template 2: Scope change or added services
Subject: Update to your engagement and fee
Hi [first name],
Since we started working together, your needs have grown to include [added work, for example multistate filing, monthly close, or payroll oversight]. To keep serving you well, I am updating your engagement to [new scope] at [new fee], effective [effective date].
I have attached a revised engagement letter that lists exactly what is included. Reply here or book a time and I will walk you through it.
[Your name]
When to send: as soon as the added work becomes routine, paired with a revised engagement letter. Do not let unbilled scope creep run more than one cycle.
Template 3: Long-time client
Subject: Your fees, and a thank you
Hi [first name],
You have been a client since [year], and I value that. I have held your fees steady for a long time, and starting [effective date] they will move to [amount]. That is a change of [amount or percentage], and it brings your rate in line with the current cost of the work.
Nothing about the service you know changes. If you would like to review your plan for the year, I am glad to set aside time.
[Your name]
When to send: 90 days ahead for your most tenured clients. They have earned the longest runway and a personal note rather than a mass email.
Template 4: Move to a fixed monthly fee
Subject: A clearer way to price your work
Hi [first name],
Starting [effective date], I am moving your engagement from hourly billing to a fixed monthly fee of [amount]. You get predictable pricing, unlimited questions during the year, and no surprise invoices.
Here is what is included: [short bullet list of services]. I will send the updated engagement letter this week so you can review the details.
[Your name]
When to send: at renewal or year-end planning, when you can frame the change as a new structure rather than a raw increase.
Template 5: Cost-driven pass-through
Subject: Important update to your [service] fee
Hi [first name],
I am writing to let you know your [service] fee will change to [amount] on [effective date]. This reflects a direct increase in [software, filing, or staffing] costs we carry on your behalf.
I wanted you to hear it from me with as much notice as I could give. I am happy to answer any questions.
[Your name]
When to send: the moment the cost increase is confirmed, with at least 30 days notice before it lands on an invoice.
Compliance and the mistakes to avoid
As a licensed CPA, your marketing sits under the AICPA Code of Professional Conduct. Two sections matter most here. The false or misleading promotion rule (1.600) means you cannot promise specific tax savings, guaranteed refunds, or any outcome you cannot support. The confidentiality rule (1.700) means client information must never be exposed in the process of sending these messages. Some state boards also restrict how you use testimonials or client names in promotion, so check your own board before adding either.
The most common mistakes accounting firms make when announcing a price increase:
- Exposing client data. Send each message individually or use a mail-merge tool. Never drop your whole client list into a visible CC field.
- Overpromising. Do not attach a specific savings figure or a guaranteed result to justify the raise. Anchor to value and cost, not to claims you cannot back up.
- Adding testimonials without checking. Client quotes and named references may be limited by your state board and by confidentiality. Confirm before you publish.
- Apologizing your way through it. A defensive, over-apologetic message signals the price is negotiable and invites pushback.
- Burying the number or the date. Vague announcements generate more questions and more churn than clear ones. State both plainly.
How this fits your bigger marketing picture
A price increase is a retention moment, not just a billing task. The firms that raise fees smoothly are the ones with clear positioning, consistent client communication, and a service story clients already believe. If you want a structured approach that connects pricing, retention, and lead generation, start with our marketing plan for CPA and accounting firms. Getting the announcement right is one piece; the plan ties it to how you win and keep the right clients.
Get pricing communication right the first time
Use the template that fits your scenario, set a real effective date, and send it with enough notice to feel considerate. If you want help turning a one-time fee change into a stronger retention and growth system, book a call or review the CPA marketing hub. A clear message today saves you a difficult one later.
By Christoph Olivier
Frequently asked questions
How much notice should I give before raising accounting fees?
For a routine annual adjustment, give 60 to 90 days. For a cost-driven pass-through, give at least 30 days. For your longest-tenured clients, give 90 days and a personal note. More notice almost always reduces pushback and churn.
Should I explain why I am raising prices?
Give a brief reason, one or two sentences, tied to rising costs or added value. Skip the long justification. Over-explaining reads as defensive and invites negotiation over a fee that is already fair.
Can I raise prices for some clients and not others?
Yes. Segment your list by tenure, scope, and how under-priced each engagement is. A first-year client and a fifteen-year client should not receive the same message or the same increase.
What if a client pushes back on the new fee?
Restate the value they receive, confirm the effective date, and offer a short call. Hold your number for the work as scoped. If they need a lower price, adjust the scope to match rather than discounting the same service.
Do I need to send a new engagement letter with a price increase?
For a scope change or a move to a fixed monthly fee, yes. A revised engagement letter documents what is included at the new price and protects both sides. For a simple annual adjustment, a clear written notice is usually enough.
Is it compliant to mention other clients or reviews in the announcement?
Be careful. The AICPA rule on false or misleading promotion (1.600) and the confidentiality rule (1.700) both apply, and some state boards restrict testimonials. Do not name clients or share their information without permission, and confirm your board rules first. This is not legal advice.
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About the author
Christoph Olivier Christoph Olivier is the founder of CO Consulting and a fractional CMO who has managed millions of dollars in ad spend and built a combined audience of over a million followers across social platforms.
